Cisco VoIP and Collaboration Trainer's Blog (Dmytro Benda, CCSI#33268): April 2015

Welcome Message

Hello my dear reader,

Welcome to my blog, which is dedicated to Cisco technologies. On its pages we will talk about the limitless world of telephony and networking.

We will focus mostly on Cisco collaboration solutions and technologies. These are IP PBX based on Cisco Unified Communications Manager and Cisco Unified Communications Manager Express, Cisco contact centers, Cisco Voice Gateways, etc. Also, I will introduce you the education news: Cisco authorized courses, my own developed training programs, our upcoming events, online learning.

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Sincerely, Dmytro Benda

Tuesday, April 28, 2015

UCCX 10.5 Client Configuration Tool Error

Good morning,

Yesterday I had an issue with CAD installation for UCCX 10.5. As you know before installing CAD on Windows PC it is necessary to run Client Configuration Tool. However, when we run it on Windows 7 PC, we received an error "Default entry: Awaiting return value from uploader.exe" and the execution of Client Configuration Tool stopped.

The solution is here. This problem was caused by Java. As far as our PCs update their Java all the time, they had the newest Java, of course. In order to solve the issue we uninstalled current Java on this PC first, then Java version 1.7 Update51 was installed. Super! Now our Client Configuration Tool was executed without any errors, and we could run CAD installation then.

Hope my advise will help you, if you face this problem in your UCCX.