Welcome Message

Welcome to my blog about Cisco Collaboration, voice, and contact center technologies.

I’m Dmytro Benda, a Cisco instructor (CCSI#33268) and collaboration specialist. Here I share practical articles, lab notes, configuration tips, and troubleshooting ideas based on real work with Cisco Unified Communications Manager, Unified CME, gateways, CUBE, and contact center solutions.

This blog is for engineers, students, and anyone working with Cisco collaboration technologies who wants clear technical content and real-world examples. I also post updates about Cisco training, my own courses, and upcoming learning activities.

If you have a question related to a post, a technology covered here, or Cisco training, feel free to get in touch.

Saturday, September 3, 2011

Hardware Media Resources on CUCME

Hello again, my dear colleagues! :)

Finally I got some time for another blog post. As always, there was a lot of work, despite the summer period, there was a business trip to our branch in Almaty, where I delivered my traditional Cisco voice courses. And, of course, there was a long-awaited vacation. :)

The reason for writing today's message was my joint work with one of my students - Adonis Troitsky from Almaty. Recently, I assisted him in solving a problem with the registration of hardware media resources (conference bridge and transcoder) on CUCME 8.0. The Cisco Authorized Courses go into some detail about how media resources work with the "server" Cisco Call Manager (CUCM), but they don't cover how to use it with CUCME (Cisco Unified Communication Manager Express). Let's compensate the vendor's omission and cover this topic in more detail.