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Welcome to my blog about Cisco Collaboration, voice, and contact center technologies.

I’m Dmytro Benda, a Cisco instructor (CCSI#33268) and collaboration specialist. Here I share practical articles, lab notes, configuration tips, and troubleshooting ideas based on real work with Cisco Unified Communications Manager, Unified CME, gateways, CUBE, and contact center solutions.

This blog is for engineers, students, and anyone working with Cisco collaboration technologies who wants clear technical content and real-world examples. I also post updates about Cisco training, my own courses, and upcoming learning activities.

If you have a question related to a post, a technology covered here, or Cisco training, feel free to get in touch.

Wednesday, April 1, 2026

Handling Typing Indicators in Webex Connect Receive Nodes: Avoiding Unexpected Flow Triggers

While working on a chat flow in Webex Connect Standalone, I ran into something that at first looked like a bug in my logic, but turned out to be behavior tied to how the Receive node handles input events. Btw, the same problem may happen if you try to build a Webex Connect flow in Webex CC from scratch.