Cisco VoIP and Collaboration Trainer's Blog (Dmytro Benda, CCSI#33268): July 2011

Welcome Message

Hello my dear reader,

Welcome to my blog, which is dedicated to Cisco technologies. On its pages we will talk about the limitless world of telephony and networking.

We will focus mostly on Cisco collaboration solutions and technologies. These are IP PBX based on Cisco Unified Communications Manager and Cisco Unified Communications Manager Express, Cisco contact centers, Cisco Voice Gateways, etc. Also, I will introduce you the education news: Cisco authorized courses, my own developed training programs, our upcoming events, online learning.

If you have any questions regarding my posts, job or activities, please feel free to ask your questions. I will try to answer them when I have time.

If you are satisfied with the content of my blog, isn’t that worth a beer or coffee? Donations help me to continue supporting the blog and creating new posts here — things for which I spend hours of my free time! Thank you very much!

Sincerely, Dmytro Benda

Monday, July 11, 2011

Configuring MGCP Gateways

Hi all!

Today we will consider one of the options for connecting Cisco Unified Communications Manager (hereinafter referred to as CUCM) to the Public Switch Telephony Network (or PSTN). This is usually done with the voice gateways. A voice gateway is a device that combines two different telephone networks together, for example, when connecting an VOIP network to a traditional telephony network.

As you know, gateways can communicate with CUCM using the following signaling protocols:

- H323;

- SIP;

- MGCP.