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Welcome to my blog about Cisco Collaboration, voice, and contact center technologies.

I’m Dmytro Benda, a Cisco instructor (CCSI#33268) and collaboration specialist. Here I share practical articles, lab notes, configuration tips, and troubleshooting ideas based on real work with Cisco Unified Communications Manager, Unified CME, gateways, CUBE, and contact center solutions.

This blog is for engineers, students, and anyone working with Cisco collaboration technologies who wants clear technical content and real-world examples. I also post updates about Cisco training, my own courses, and upcoming learning activities.

If you have a question related to a post, a technology covered here, or Cisco training, feel free to get in touch.

Sunday, November 27, 2011

E1 Link Clocking on Cisco Voice Gateways - How to Avoid "Slips"

Good morning! :)

Recently, at one of the courses, my students asked me the question - how to get rid of such a phenomenon as "slips" on the E1 links when connecting a Cisco gateway to another PBX or to PSTN? I would like to suggest a solution for everyone who faced a similar problem.

What is a "slip"? This is the term used for one of the errors related to the wrong clocking  (desynchronization) of the E1 link. For the correct operation of the E1 stream, its exact clocking with the opposite side is necessary in order to know at what points in time the samples of certain timeslots are transmitted. If the clocking is wrong, the PBX can mistakenly take the sample bits of neighboring timeslots for the sample bits of this time slot, i.e., in other words, the PBX does not know at what point in time the sample bits of this timeslot are transmitted.