Cisco Collaboration Blog by Dmytro Benda: July 2011

Welcome Message

Welcome to my blog about Cisco Collaboration, voice, and contact center technologies.

I’m Dmytro Benda, a Cisco instructor (CCSI#33268) and collaboration specialist. Here I share practical articles, lab notes, configuration tips, and troubleshooting ideas based on real work with Cisco Unified Communications Manager, Unified CME, gateways, CUBE, and contact center solutions.

This blog is for engineers, students, and anyone working with Cisco collaboration technologies who wants clear technical content and real-world examples. I also post updates about Cisco training, my own courses, and upcoming learning activities.

If you have a question related to a post, a technology covered here, or Cisco training, feel free to get in touch.

Monday, July 11, 2011

Configuring MGCP Gateways

Hi all!

Today we will consider one of the options for connecting Cisco Unified Communications Manager (hereinafter referred to as CUCM) to the Public Switch Telephony Network (or PSTN). This is usually done with the voice gateways. A voice gateway is a device that combines two different telephone networks together, for example, when connecting an VOIP network to a traditional telephony network.

As you know, gateways can communicate with CUCM using the following signaling protocols:

- H323;

- SIP;

- MGCP.